Terms and Conditions

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Note that Didgeridoo Dojo is a completely separate entity to Didgeridoo Breath and World Music Group Pty Ltd. Didgeridoo Dojo operates under the ABN specified on the contact us page of this website.

CURRENCY

All prices are listed in Australian Dollars (AUD) unless otherwise specified. If you would like a currency converter, please visit www.xe.com

EXCHANGE RATES AND TAXES

Overseas orders by credit card or any other payment will use the exchange rate on the day they are charged, which might vary from the exchange rate on the day of order.

The prices obtained in currencies other than Australian dollars by using the built-in currency converter are to be used as general guidelines only and can vary to the actual exchange rate used on the day of charging the order.

GST and taxes are charged where applicable.

We reserve the right to change prices/products without notice.

PAYMENT OPTIONS

We accept payment in the following ways:

  • Mastercard
  • Visa
  • Paypal
  • Amex

PAYMENT TERMS

All orders require complete payment and clearing of funds before access will be granted to this website.

CANCELLATION AND REFUND POLICY

You may cancel your subscription to this website at any time. If payment was made using Paypal, follow this link to cancel your recurring payment listed under your profile. Your account on this website will automatically expire at the next payment date once this process is performed.

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t do what it is supposed to do

TYPOGRAPHICAL ERRORS AND OMISSIONS

Considerable care has been taken with the preparation of all information and prices on this site, we will not be held responsible for typographical or other errors or omissions regarding prices or any information given.

In the event that a product or service is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your credit card account in the amount of the incorrect price.

ONLINE ORDERS

Once you have placed your order through our website, you will get an automatic email confirmation containing the full order details.

In some instances these automated emails may be blocked by spam filtering services. For questions, queries or problems relating to your order please contact us using the methods specified on the Contact Us page of this website.

TELEPHONE ORDERS

All subscriptions to this website must be placed online or through one of our third party suppliers. Third party suppliers may allow orders to be placed in-store or via telephone.

COPYRIGHT/ACCEPTABLE USE POLICY

All information or data on this web site including but not limited to text, sound files, photos etc is under copyright of Didgeridoo Dojo unless otherwise specified. Unauthorised use, sale, distribution, sharing or otherwise of content published on this website without written approval by Didgeridoo Dojo is a breach of copyright.

We reserve the right to sue for damages resulting from commercial breaches of our copyright by third parties which got the copyrighted material from your usage of such material.

PRIVACY

All other e-mail information sent to this site not intended for publication, especially order details and e-mail addresses, will be treated as confidential by Didgeridoo Dojo.

Under no circumstances will we sell or supply such information to marketing companies or other third parties without the written permission of the individual concerned.

We will treat any information transmitted for publication on this site as non-confidential, including the e-mail address of the sender unless specifically asked to keep such e-mail addresses confidential.

Didgeridoo Dojo stores your IP address, name and email address information as well as details entered into your user profile on the My Account page. Credit card information is not stored on any of our servers and is retained by our two payment processor companies only – Eway and Paypal. Credit card information is not accessible by Didgeridoo Dojo staff. In addition we may store logon and authentication cookies on your computer.

Didgeridoo Dojo is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (where applicable) and to personalise your shopping experience with us; that’s all. Didgeridoo Dojo uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

USE OF SITE

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Didgeridoo Dojo or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

PARTICIPATION DISCLAIMER

Didgeridoo Dojo does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, we are merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, we reserve the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Didgeridoo Dojo in its sole discretion.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Didgeridoo Dojo, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

THIRD PARTY LINKS

In an attempt to provide increased value to our visitors, we may link to sites operated by third parties. However, even if the third party is affiliated with us, we have no control over these linked sites, all of which have separate privacy and data collection practices, independent of us. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Didgeridoo Dojo seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

DISCLAIMER

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by us without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

What currency is your website in?

All prices are listed in Australian Dollars (AUD) unless otherwise specified. If you would like a currency converter, please visit www.xe.com

What is your returns policy?

When shopping with us, please choose your products carefully as we have a no-return policy.

We do our best to provide detailed and accurate product information including photographs, descriptions and video demonstrations to help with your purchase.

If you have any questions about a product or need some advice, please contact us any time via the methods listed on our Contact Us page.

Wrong or Missing Items

If the wrong item is sent or there is an item missing from your order, we will arrange for the correct item to be sent to you free of charge. The cost of returning any wrongly sent items are also our responsibility. You must notify us within 7 days of delivery if there is a problem with your order.

Do I have to pay GST/Sales Tax?

GST applies to orders and purchases for Australian residents. Purchases outside Australia are GST free.

Are your online payments secure?

The checkout pages on this website are protected with SSL (secure socket layer) with at least 128 bit SSL encryption which means information provided by you during the checkout process is encrypted when travelling over the internet. No payment information is stored directly on Didgeridoo Dojo servers.